Free standard delivery within Singapore for orders above $50.

Privacy Policy

Your privacy is important to skålche. Please read through the following before providing us with any of your personal data. Your continued use of our website constitutes your acknowledgement and understanding of, and agreement with, our Terms and Conditions and this Privacy Policy.

This Privacy Policy applies to personal data collected, used, disclosed (including transferred out of Singapore), and otherwise processed (collectively, "processed") by our website. Such personal data will be processed in accordance with the Singapore Personal Data Protection Act 2012 ("PDPA"), its associated regulations and subsidiary legislation, and guidelines issued by the Singapore Personal Data Protection Commission ("PDPC"). Jurisdictions outside of Singapore may have different local data protection standards.

PERSONAL DATA

The types of personal data we collect from you may include:

  • name;

  • mailing address(es);

  • telephone number(s);

  • email address(es);

  • date of birth;

  • gender;

  • nationality;

  • marketing preferences;

  • payment information and transaction details;

  • aggregated site statistics data; and

  • any other information you choose to provide to us, or that we may collect about you through your interactions with our website.


Your personal data is collected when you:

  • visit our website with a cookies-enabled browser [or (if applicable) register a user account with our website];

  • request services from us such as subscribing to our newsletter or mailing lists for post or phone updates;

  • complete any forms on our website;

  • submit any comment, question or feedback to us, or contact or correspond with us in any way; and

  • make purchases of goods or services through our website.


Your personal data will be used for the following purposes:

  • To facilitate your access to our website [or (if applicable) the creation of your user account with our website];

  • To evaluate your website preferences and for the maintenance of the website;

  • To evaluate and manage your online job application (if applicable);

  • To send you updates via email, post or telephone where appropriate;

  • To answer your queries, respond to your comments and feedback, or provide you with assistance in any other way;

  • To facilitate online and offline purchases of goods and services;

  • To identify the causes of problems arising at web servers and to resolve these problems;

  • To improve the contents of the website;

  • To customise the content of the website and our emails to suit your individual interests or purposes and selectively display best-matched pages to you;

  • To utilise your browsing history on the website for demographic research; and

  • To obtain static data of web visitors and aggregated website visitation statistics which are anonymous in nature; 

  • If applicable, provided to our related entities, including subsidiaries; third-party service providers (such as subcontractors, agents or network operators) who are employed to perform business and administrative functions; and third party businesses with whom we collaborate. In such instances, your personal data may be transferred out of Singapore from time to time. Such transfers will be carried out in accordance with the PDPA. Third parties, with the exception of Government bodies and other public agencies, are subject to data protection obligations and may only use your personal data to perform the necessary functions; and

  • If required by law, provided to government bodies, for compliance with regulations on anti-money laundering and countering the financing of terrorism.


Your personal data will be retained for as long as it is necessary to fulfill the purpose for which it is collected or for business or legal purposes, or in accordance with applicable laws. Your personal data may also continue to be retained on our database to the extent permitted by law.

Your privacy is important to skålche. We do not sell or trade your personal data to external parties.


WEBSITE COOKIES

When you visit our website, we may assign your web browser one or more website cookies. Cookies are small text files used to enhance your shopping experience, including, but not limited to, maintaining current login, and providing a unique identifier for website statistics. If you wish to prevent cookies from being stored on your computer, you can change the settings on your browser.

You may reject our use of cookies by configuring your browser to disable the use of cookies. However, you may no longer be able to receive services or personalised features of the website which rely on the use of cookies.


LINKS TO THIRD PARTY WEBSITES

The website may contain links to other third party websites and microsites, whose privacy practices may differ from those of ours. If you submit personal data to any of those sites, your personal data is not subject to this Privacy Policy.

We encourage you to review the privacy policy of any website you visit. By clicking on or activating such links and leaving our website, we can no longer exercise control over any personal data which you give to any other entity after leaving our website. Any access to such other third party websites is therefore entirely at your own risk.

Please also note that jurisdictions outside of Singapore may have different local data protection standards.


AMENDING YOUR PERSONAL DATA/WITHDRAWAL OF CONSENT

You may review and correct your personal data by contacting our Data Protection Officer at hello@skalche.com. We will only disclose personal data to the individual who registered his/her personal data with our website, and only after confirming the identity of the registered party. Please allow fourteen (14) working days for your request to be processed.

If you would like to withdraw your consent to our use of your personal data, please write to our Data Protection Officer at hello@skalche.com.


SECURITY

We take reasonable precautions to protect your information and process it securely. Such measures include, but are not limited to passwords, firewalls, and other standardised industry practices. However, no method of transmission over the internet, or electronic storage, is 100% secure and we cannot be held liable for any loss you may suffer for unauthorised access or loss of any data provided to our website.

We may, but are not obliged to, post a notice on our website if a security breach occurs, or send an email to you at the email address you have provided to us in these circumstances. Nevertheless, we strive to protect the security of your information, and are constantly reviewing and enhancing our information security measures.


AMENDMENTS

We reserve the right to amend this Privacy Policy at any time. You are encouraged to review this page periodically to see any updates or changes to our Privacy Policy.


CONTACT US

If you have any other questions on our use of your personal data, kindly address them to our Data Protection Officer at hello@skalche.com.